The idea of giving stuff away for free in order to make more money is enticing, but very hard to do well. If you're thinking of incorporating "free" into your digital business, you may want to look at this video first. I recorded this video for Vindica,...
I recently gave a webinar entitled The Economics of Free. My host, Vindicia, is the leading provider of SaaS billing and marketing systems for digital content and services providers, and it was a lot of fun to field questions from their customers, who include dating...
Too often, companies focus on customer acquisition at the expense of retention. And yet minimizing customer churn is a key, and often totally manageable way to increase number of subscribers, revenue and profitability, key business metrics that go well beyond...
