Subscription Apps have changed dramatically in the past few years–the way that the apps interact with the platforms, payment approaches, and the mindset of the app developers–we’re in a new world. I recently spoke with Alex Kudelka and Karan Tibdewal...
While the benefits of a subscription model are clear, the shift can be emotionally taxing for employees. This is especially true for long-time employees and senior staff who might experience fear and uncertainty about what the change means for them. They may resist...
Tracking retention is important. And most organizations track retention. But you need more than that one metric to manage your business. By the time you lose a customer, it’s very hard to win them back. So you want to measure other things-, leading indicators that...
A subscription is a tactic, not a strategy. Subscribers subscribe because they have an ongoing problem they wish to be solved or a goal they need to achieve. They believe that your business has the solution to their problem. And when you solve that problem, you are...
Subscription businesses are more resilient than more traditional, one-time purchase models. This benefit is just one more in a long list of reasons that make subscriptions the hottest pricing structure of the past 5 years. Organizations like subscription revenue...
