Blog
What it Really Means to be Customer-Centric as a Consultant
This morning, when I was driving my kids to school, I was behind a truck that said “Father & Son Contractors: Specializing in Full Service Apartment Turnovers” Really interesting. These guys might have just focused on cleaning, or painting, or...
Membership, The Circle and Superusers
I was an English major in college and to this day I am an obsessive fiction reader. One of the best books I read in 2014 was Dave Eggars’ The Circle[i]. The Booklist review said, “Most of us imagine totalitarianism as something imposed upon us—but what if we’re...
What is Relevant?
Organizations often make the mistake of confusing the deliverable with the objective.
“Beyond the Basics: Independent Consulting for the Experienced Consultant ” Free Webinar Recording
I'm delighted to make available a recording of a webinar I did yesterday at the University of Texas' McCombs School of Business. Click here for this 60 minute webinar. It is designed for people who have been consulting for awhile, looking to take their...
Robbie interviewed on “Private Sector Membership Models–What’s New & What It Means to Professional Associations”
In anticipation of the event, Seth interviewed me on the topic of Private Sector Membership Models–What’s New and What It Means To Professional Assocations. Clike to hear the 15 minute interview
When Freemium makes sense
Unfortunately, too many companies incorporate Freemium without regard for fit. And many VCs (especially those who invest primarily in consumer digital businesses) insist on Freemium in the models of the companies they fund.
Get the 7 Critical Growth Strategies for Subscription-Based Businesses
Trying to build a more predictable and lasting relationship with the people you serve? This is a guide to a better business model.
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