Blog
The Future of Live Gatherings and What It Means for Your Forever Transaction
A few weeks ago, Facebook announced they're canceling any large physical events with 50 or more people through June 2021. (Some they'll hold as virtual events.) Microsoft announced something similar. Many organizations are allowing no business travel through at least...
How Influencers, Subject Matter Experts and Small Business Owners Can Build Subscription Revenue
I've been noticing something funny recently. As I make my rounds being interviewed by podcasters, influencers and subject matter experts, the conversations turn from "advice for listeners" to "advice for the host". In other words, these solopreneurs, subject matter...
10 Ways to Reduce Subscription Churn –Even Now
This is a strange time. Many businesses are dealing with dramatic declines in revenue, and many families have lost their jobs. Even people and organizations with surplus are cutting back on spending. One segment of the market that is proving to be particularly...
Launching in a Crisis
his article is based on some of the ideas that came up last week in my LinkedIn Live Session. I'm a beta tester for this new feature, which allows for a more direct, realtime and raw connection with the community. I'll be LIVE every Friday at Noon Pacific. If you...
How to Hold Onto Your Customers in a Crisis–and For the Long Term
Subscription-based businesses seem to be the most resilient during this time of crisis. With predictable recurring revenue, they have greater flexibility to withstand the storm. But there’s more to it than just revenue. To hang onto customers during a crisis, you need...
What can Subscription Businesses Learn from CrossFit–During This Time of Crisis, and Generally
This, the 100th in the series, is a special article. It is co-written by my sister Hildy Kellman Agustin. Hildy has been a CrossFit member for the last 10 years, and is a psychologist in private practice. She brings great perspective on the role of community and...
