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Marketing the Olympics

  Anyone else notice how little of the Olympics is covered by the main NBC channel in prime time?  How Shaun White dominated 3 days of coverage--before, during and after his victory?  How glamour shots of the women's snowboarders got more airtime...

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Marketing and the Sales Funnel

Nearly every company uses the metaphor of a "funnel" when thinking about their sales prospects. Top of funnel: everyone in our market who is aware of our product Middle of funnel: prospects--people who are actively interested in our product Bottom of funnel:...

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Nestle Crunch Hot Line

I bet a lot of you have called the Nestle Crunch Hotline (800-295-0051) more likely for a laugh than because of a milk-chocolate-with-krispy rice-related question. What a great way to engage customers, and refresh their brand image as an engaging, lively company....

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Thanks to Alvin Begun for this arresting use of graphics to convey a (frightening) trend. I love words and articulate verbal communication, but sometimes a picture is just way more effective. For those of you interested in great tips and tricks on communicating with...

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Interviews–College and Otherwise

The other night, as part of San Mateo County's "Schools Committee" for my alma mater, I co-orchestrated (with 3 fellow alums) a 2 hour interviewing frenzy in which 55 alumni ranging in class year from '09 back to '61 (and maybe further?)...

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