Blog

2020 Reading List for Subscription Practitioners

Ever since my new book, The Forever Transaction, was released in spring of this year, I have been getting asked "what else to read". I'm happy to say that there are now so many great books about building a membership-mindset, using subscription pricing, ensuring...

Rethinking Your 2021 Sales Kick Off With a Membership Mindset

The time leading up to American Thanksgiving is often especially busy, with a combination of major conferences, ambitious sales goals and, of course, planning for the upcoming year before people check out (physically and/or mentally) for the holiday season. You've...

Next Gen Subscriptions (or The Membership Economy, Part 2)

People are always asking me “What’s next for subscriptions?” It’s hard to answer, because in this increasingly crowded space, everyone seems to have a subscription offering, and each one is a little different. However, the one challenge all organizations seem to be...

10 Tips For Product Managers to Optimize Your Subscription App

So you've launched your subscription app, and you have some subscribers. You've only scratched the surface. Now the real work begins. The key to subscription models is that the benefits keep improving to support the subscriber's ongoing goal. And at the same time as...

How to Build the Right Culture for Subscriptions

Right now, subscriptions are everywhere. Every industry is experimenting with subscription. Some are working. Some are not. The best subscription companies seem to be disruption proof. Subscribers have made their products and services habits, and aren’t looking for...

How to Optimize Tiered Pricing Options for a Subscription

A good subscription should reward subscribers for loyalty–because consumers will do what they’re rewarded for. We’ve seen how consumers have been “taught” to threaten to cancel their cable because it almost always leads to a better price. If you give better pricing to new subscribers or squeaky wheels, you teach them to cancel and to shop around.