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2020 Reading List for Subscription Practitioners

2020 Reading List for Subscription Practitioners

Ever since my new book, The Forever Transaction, was released in spring of this year, I have been getting asked "what else to read". I'm happy to say that there are now so many great books about building a membership-mindset, using subscription pricing, ensuring...

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Next Gen Subscriptions (or The Membership Economy, Part 2)

People are always asking me “What’s next for subscriptions?” It’s hard to answer, because in this increasingly crowded space, everyone seems to have a subscription offering, and each one is a little different. However, the one challenge all organizations seem to be...

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How to Build the Right Culture for Subscriptions

Right now, subscriptions are everywhere. Every industry is experimenting with subscription. Some are working. Some are not. The best subscription companies seem to be disruption proof. Subscribers have made their products and services habits, and aren’t looking for...

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How to Optimize Tiered Pricing Options for a Subscription

How to Optimize Tiered Pricing Options for a Subscription

A good subscription should reward subscribers for loyalty–because consumers will do what they’re rewarded for. We’ve seen how consumers have been “taught” to threaten to cancel their cable because it almost always leads to a better price. If you give better pricing to new subscribers or squeaky wheels, you teach them to cancel and to shop around.

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A veritable blueprint for success in the new membership economy.

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