“Free” is a Tactic, Not a Strategy

Recently, a CEO of a major professional association asked me what I thought of a 30 day free trial for new members. He worried that potential members would sign up for the free trial, binge the value in that free period and then cancel without paying. But his board...

2013 Trends in SaaS Marketing

SaaS continues to be a hot topic, especially here in Silicon Valley.  But widespread adoption in the enterprise hasn't quite arrived.  While there has been some significant success, notably with companies like Salesforce.com, Concur, ConstantContact,...