What Makes a Great CMO?

The best Chief Marketing Officers know their market, know their offerings, and know how to connect the two…very simple. CMOs understand who they are trying to reach, what they are offering them and why it matters.
Understanding WHAT and WHY requires a strategic mind and makes a great marketing leader—and the need for strategy hasn’t changed.
What has changed (so much!) is HOW we reach our audience, and WHERE.

What it Really Means to be Customer-Centric as a Consultant

This morning, when I was driving my kids to school,  I was behind a truck that said “Father & Son Contractors: Specializing in Full Service Apartment Turnovers”  Really interesting.  These guys might have just focused on cleaning, or painting, or...

What is Relevant?

Organizations often make the mistake of confusing the deliverable with the objective.