The Changing Face of Digital Music

A few years ago, digital music was mostly something that teenagers and techgeeks did illegally and inefficiently. Today, with iTunes in the lead, with $4B of the $9B music market passing through their store, there are many viable business models that enable the...

Politics and Online Community Building

Advocates of social causes can fear jumping into the social media fray.  While there is certainly risk in moving from one-way to two-way communication with the public, there is great potential reward.Last March, 3.5 million inquiries pushed the question of...